Insight Matters is committed to the privacy and confidentiality of all our clients.
There are certain areas in which we cannot guarantee complete confidentiality for both legal and ethical reasons.
(a) When information given to us by the client indicates that minors (under 18) may currently be at risk.
(b) When the client is actively suicidal, and a need for a supportive safety net is identified, to ensure as far as possible, a client’s safety:
e.g. Contacting family members, G.P.’s and other relevant people.
(c) When files / notes are subpoenaed by court.
(d) When there is an indication that the client may pose a threat to others:
e.g. Sexual, physical, emotional abuse and neglect of minors by client;
Sexual and physical abuse or assault of adults by client.